Nov. 4, 2026 Topics

Completion of Emergency System Maintenance and Service Restoration

We sincerely thank you for your continued patronage.
As of October 27, the Grand Seiko Electronic Warranty Service has been restored and is now available for use.
We sincerely apologize for any inconvenience caused during the system maintenance period.


We sincerely thank you for your continued patronage.
System maintenance for the Grand Seiko Electronic Warranty Service has been underway since 20:30 on October 21 (JST). During the maintenance period, the Grand Seiko Electronic Warranty Service will not be available.

 
■Affected Service
 ・Grand Seiko Electronic Warranty Service
 
■Maintenance Period (JST)
 October 21, 2026, from 20:30 - To be determined
 We will inform you as soon as the prospect for service resumption becomes clear.
 
We sincerely apologize for any inconvenience this may cause to our customers, and we kindly ask for your understanding.