> TO PRESERVE THE QUALITY OF YOUR WATCH > Troubleshooting

Troubleshooting

The watch stops operating.

The mainspring has not been wound.

Wind the mainspring or swing the watch for a few times so that the watch will start operating.

If this action does not correct the condition, consult the retailer from whom the watch was purchased.

The watch loses/gains time.

The watch has been left in extremely high or low temperatures for a long time.

Normal accuracy will resume when the watch returns to normal temperature.

The watch was brought into close contact with a magnetic object.

Accuracy cannot be recovered. Restoring the original accuracy requires demagnetization (repair). Consult the retailer from whom the watch was purchased.

The watch was dropped, worn while playing active sports, hit against hard surfaces, or exposed to strong vibrations.

Accuracy cannot be recovered. Consult the retailer from whom the watch was purchased.

Inspection, adjustment, and overhaul cleaning have not been performed for the watch for more than 3 years.

Consult the retailer from whom the watch was purchased.

The date changes during daytime.

A.m./p.m. is not correctly set.

Advance the hour hand for 12 hours and reset the time and date.

Blur in the display persists.

Small amount of water has got inside the watch due to deterioration of the gasket, etc.

Consult the retailer from whom the watch was purchased.

For the solution of troubles other than above, contact the retailer from whom the watch was purchased.